Privacy Policy

Hyred (Pty) Ltd ("Hyred", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered CV screening platform.

We comply with the Protection of Personal Information Act 4 of 2013 ("POPIA") and other applicable South African data protection laws.

1. Information We Collect

1.1 Information You Provide

• CV/Resume Data: When you upload your CV, we collect all information contained within it, including your name, contact details, work history, education, skills, and qualifications.
• Account Information: Email address, password, and profile information when you create an account.
• Job Requirements: For employers, we collect job descriptions, required skills, and screening criteria.
• Communications: Any correspondence you have with us.

1.2 Information Collected Automatically

• Device Information: Browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on the platform, and interaction patterns.
• Cookies: We use cookies and similar technologies to improve your experience. See Section 7 for details.

2. How We Use Your Information

We process your personal information for the following purposes:

• AI-Powered CV Screening: Analyzing CVs using artificial intelligence to match candidates with job requirements.
• Providing Feedback: Generating personalized CV improvement suggestions for job seekers.
• Service Delivery: Facilitating connections between employers and candidates.
• Platform Improvement: Enhancing our AI models and user experience.
• Communications: Sending service-related notifications and, with your consent, marketing communications.
• Legal Compliance: Meeting our legal and regulatory obligations.

3. AI Processing and Automated Decision-Making

Hyred uses artificial intelligence to analyze CVs and provide screening recommendations. We are transparent about how our AI works:

• Evidence-Based Analysis: Our AI provides reasoning with direct quotes from CVs, ensuring transparency.
• Human Oversight: AI recommendations are advisory only. Final hiring decisions are always made by humans.
• No Discrimination: Our AI is designed to focus on skills and qualifications, not protected characteristics.
• Right to Contest: You have the right to contest any AI-generated assessment. Contact us to request a human review.

4. Data Retention

We retain your personal information only as long as necessary:

• Job Seeker CVs: Retained for 12 months from last activity, or until you request deletion.
• Employer Data: Retained for the duration of the business relationship plus 5 years for legal compliance.
• Screening Records: Maintained for 3 years to provide audit trails as required by employment law.
• Account Data: Retained until account deletion is requested.

5. Sharing Your Information

We do not sell your personal information. We may share information with:

• Employers: Your CV and screening results are shared only with employers for positions you apply to.
• Service Providers: Third-party providers who assist in operating our platform (hosting, AI processing, payment processing).
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Your Rights Under POPIA

As a data subject, you have the following rights:

• Right to Access: Request a copy of your personal information we hold.
• Right to Correction: Request correction of inaccurate or incomplete information.
• Right to Deletion: Request deletion of your personal information.
• Right to Object: Object to the processing of your personal information.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
• Right to Lodge a Complaint: Lodge a complaint with the Information Regulator.

To exercise these rights, contact us at privacy@hireinbox.co.za

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for the platform to function properly.
• Analytics Cookies: Help us understand how visitors use our platform.
• Preference Cookies: Remember your settings and preferences.

You can manage cookie preferences through your browser settings or our cookie consent banner.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure hosting infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

9. International Data Transfers

Some of our service providers (including AI processing services) may be located outside South Africa. When transferring data internationally, we ensure adequate protection through contractual safeguards and compliance with POPIA requirements for cross-border transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: